Privacy Policy

Last Updated: May 5, 2025

At Metsi’s (“we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect through our website (“Website”), how we use it, with whom we share it, and your rights regarding that data.

1. Information We Collect

A. Automatically Collected Information

When you visit our Website, we use various tools to automatically collect certain information. These include:

Tracking Technologies We Use:

-Google Analytics: This tool help us analyze website traffic, understand user behavior, optimize performance, and improve user experience.

-Meta Pixel: This tool enables us to measure the effectiveness of our advertising and target our marketing efforts on Meta platforms.

Technical Details We Collect:
Your browser type, device type, IP address, operating system, referring URLs, and other similar data are logged automatically. This information is anonymized and helps us analyze trends, administer the Website, and gather broad demographic information.

B. Information You Provide Directly

Contact Information:
When you subscribe to our email updates or contact us via forms, we collect your email address and any other information you voluntarily provide. This data is stored in our Customer Relationship Management (CRM) system and is used for transactions, guest communication, and marketing.

Reservation and Inquiry Data:

-Resy Integration: When you make a reservation through Resy links or widgets on our Website, the information you provide is shared with Resy. This may include your name, contact details, reservation date and time, and any additional requests.

-Tripleseat Integration: For private event inquiries, any information you submit is collected and sent to Tripleseat for processing your inquiry efficiently and to facilitate guest communication.

2. How We Use Your Information

We use the information we collect for multiple purposes, including:

Website Operation & Improvement:
To understand user behavior, optimize site design and content, troubleshoot issues, and ensure the Website runs smoothly.

Analytics & Marketing:
To analyze trends, manage and optimize our marketing campaigns, and tailor content to meet your interests.

Communication:
To send you guest communication, marketing messaging, and reservation confirmations.

Service Fulfillment:
To process reservations via Resy and manage private event inquiries through Tripleseat, ensuring we offer seamless and efficient service.

3. Data Sharing and Third-Party Integrations

We may share your information as necessary with trusted partners who assist us in operating our Website and providing our services. These include:

Analytics Providers:
Third-party vendors (e.g., Google Analytics, Meta Pixel) receive data according to their respective privacy policies.

Reservation and Inquiry Service Providers:
Your reservation details may be shared with Resy, and your event inquiry information may be shared with Tripleseat. We ensure that these third parties are contractually obligated to protect your information and use it solely for the provision of their services.

Guest Data:
Your contact information stored in our CRM is used exclusively for communicating with you. We do not sell or share your personal email address with other third parties for their marketing purposes without your explicit consent.

4. Cookies and Tracking Technologies

Our Website uses cookies, pixels, and similar tracking technologies to:

-Enhance your browsing experience.

-Analyze Website usage and trends.

-Target advertising.

Most browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies. Note that disabling cookies may affect the functionality of certain features on our Website.

5. Data Security and Retention

We take reasonable administrative, physical, and technical measures to safeguard your personal information against loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

Depending on your local laws, you may have rights regarding your personal information, including:

Access and Correction:
You may request access to or correction of your personal data.

Opt-Out:
If you no longer wish to receive marketing emails, you can unsubscribe at any time by following the instructions in the email or by contacting us directly.

Data Deletion:
Subject to legal limitations, you may request that we delete your personal data.

To exercise these rights or if you have any concerns about how your information is handled, please contact us using the details provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy as our business operations or applicable laws change. Any updates will be posted on this page, and the Effective Date will be revised accordingly. We encourage you to review this policy periodically.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@gingerrabbitjazz.com

Mailing Address: 17 Buttles Ave, Columbus, Ohio, 43215

By using our Website, you consent to the collection and use of your information as described in this Privacy Policy.

This privacy policy is provided for informational purposes and should not be construed as legal advice. Please consult with a legal expert to tailor the document to your specific circumstances and compliance requirements.